The Unforgotten Pour Process

How we turn your memories into permanent, handcrafted resin keepsakes

Unforgotten Pour is a boutique preservation studio that encapsulates flowers, cremation ashes, personal objects, and botanicals into optical-clarity resin jewelry, orbs, paperweights, and custom art pieces. Every order is handled personally by our studio artisans, no factories, no shortcuts. Below is a detailed walkthrough of our four-stage process, from the moment you ship your items to the day your finished piece arrives back at your door.

01

Ship Your Items

Carefully pack the flowers, ashes, keepsake, or object you want preserved and mail it to our studio. We accept fresh florals, dried botanicals, cremation ashes, jewelry, fabric, soil, sand, and almost any small sentimental item. We provide detailed packing guidelines with every order confirmation to ensure your items arrive safely.

02

We Dry & Prepare

Upon arrival, your items are catalogued, photographed, and assigned to a dedicated artisan. Florals are freeze-dried or silica-dried over one to three weeks to remove all moisture without losing color or form. Ashes are carefully weighed and prepared for infusion. Every object is handled with archival-grade care from the moment it enters our studio.

03

Casting & Curing

Your preserved items are hand-arranged inside custom molds and encapsulated in multiple layers of optical-clarity, UV-resistant resin. Each pour is allowed to cure fully before the next layer is added, a process that can take up to two weeks, to eliminate bubbles and ensure the piece remains clear and stable for generations.

04

Finishing & Delivery

Once fully cured, every piece is wet-sanded through progressive grits and brought to a high-gloss polish by hand. Engraving, base mounting, or chain setting is completed in this final stage. Your finished piece is packed in a keepsake gift box with a certificate of authenticity and shipped back to you with full insurance.

Common Questions

Frequently asked questions

What items can you preserve in resin?

We work with wedding and funeral florals, cremation ashes, pet fur or ashes, baby shoes and clothing, umbilical cords, soil or sand from meaningful places, military medals and patches, pressed botanicals, and more. If you are unsure whether your item qualifies, contact us before shipping.

How long does the process take?

All pieces typically take 4-6 weeks, depending on current studio volume. Rush options are available on select tiers, inquire when placing your order.

Will my preserved piece last forever?

When kept out of direct sunlight and stored at normal room temperature, a properly cast resin piece will remain clear and stable for well over 100 years. We use only UV-stabilised, optical-grade resin formulations. Each piece also carries our lifetime guarantee against yellowing or structural failure under normal conditions.

Can I include more than one type of item?

Yes, many clients choose to combine ashes with flowers from a memorial service, or mix botanicals from a wedding bouquet with a pinch of soil from a meaningful location. We accommodate multi-material casts at no extra charge provided all items fit within the chosen format dimensions.

What happens if my items are damaged in transit?

We recommend insuring your outbound shipment. Once items are received by our studio we assume full responsibility. In the rare event of studio damage, we will work with you to find an alternative solution or issue a full refund.

Shipping & Handling

Shipping policy

Inbound Shipping, Sending Items to the Studio

  • ▪Pack all florals, ashes, and keepsakes in a sturdy box with ample padding. Place delicate flowers between sheets of tissue paper and seal cremation ashes in a labeled, double-bagged container.
  • ▪Ship via UPS, FedEx, or USPS with tracking and insurance. We recommend insuring your outbound shipment for the item's sentimental or declared value. Cremation ashes must be shipped exclusively via USPS Priority Mail Express and the package must be clearly labeled "Human Remains" on the outside, in accordance with USPS Publication 52 guidelines.
  • ▪Ship fresh florals within 48 hours of your event if possible, or freeze them and ship overnight on dry ice for best color retention. Detailed packing instructions are included with every order confirmation.
  • ▪Cremation ashes must be shipped via USPS Priority Mail Express only, no other carrier is permitted. The package must be clearly labeled "Human Remains" on the exterior and sealed in a sift-proof inner container. USPS requires the sender to use their designated Cremated Remains label (Label 139) and tape it securely over the box seam. Visit your local Post Office or usps.com to obtain the proper shipping kit.
  • ▪Address all shipments to: Unforgotten Pour Studio, Blacksburg, South Carolina. You will receive a confirmation email with the exact shipping address after placing your order.

Return Shipping, Finished Piece Delivery

  • ▪All finished pieces are shipped fully insured via FedEx or UPS Ground, with signature confirmation required upon delivery.
  • ▪Return shipping is complimentary within the continental United States for all preservation tiers. International shipping is available at a flat rate of $45 USD, with applicable customs duties paid by the recipient.
  • ▪Each piece is packed in a keepsake gift box with a certificate of authenticity, enclosed inside a crush-resistant shipping carton with custom foam inserts.
  • ▪Tracking information is emailed the moment your finished piece leaves the studio. Typical domestic transit time is 3-5 business days; international transit ranges from 7-14 business days.

Studio Responsibility & Damage Policy

  • ▪Once your items are received and signed for by our studio, we assume full responsibility for their safekeeping throughout the preservation process.
  • ▪In the rare event of damage occurring within our studio, we will notify you immediately and work to find an alternative solution or issue a full refund of your order.
  • ▪Damage occurring during inbound transit (before studio receipt) is the responsibility of the sender. Please retain your outbound tracking and insurance records.
  • ▪If your finished piece arrives damaged due to carrier handling, contact us within 7 days with photos and we will file an insurance claim and arrange a replacement or repair at no additional cost.

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